Privacy Policy
foreword
Our privacy policy went into
effect on November 01,2023. This privacy policy provides privacy details about
how we manage the personal information you disclose when you use all of our
DUOYITOOL APP products and services.
DUOYITOOL APP Respect your
privacy and take the security of your personal information very seriously. When
you use our products and / or services, we may collect and use your relevant
personal information based on the applicable legal basis for your consent,
contractual relationship between us or legal interests. DUOYITOOL APP The
Privacy Policy (the "Policy") explains you the personal information
we collect and how we use, preserve, share and transfer this information, and
the way we provide you to access, update, delete and protect this information.
Before you submit your personal information to DUOYITOOL APP, please read and
understand this policy carefully and visit frequently to get the policy updates.
This policy applies to
DUOYITOOL APP websites, products and services that display and link to the
Privacy Policy.
This policy will help you to
understand the following:
[1]. How do we collect and use
your personal information
[2]. How do we use cookies and
similar technologies
[3]. How do we share, transfer,
and publicly disclose your personal information
[4]. Access to and manage your
personal information
[5]. How do we protect and save
your personal information
[6]. How to protect children's
personal information
[7]. How about your personal
information is transferred across borders
[8]. How is that this policy is
updated
[9]. How can I contact us
Since DUOYITOOL APP is
practical with a wide range of products and services, this policy may not
involve all possible personal information processing scenarios. descriptions of
the product or service processing specific data may be described by the relevant
products or services in its special privacy policy or issued in the notice
provided at the time of data collection.
If you have any questions about
this policy, you can contact your customer service staff through the official
website at any time.
How do we collect and
use your personal information
"Personal information"
refers to any data related to an identified or recognizable natural person. An
identifiable natural person refers to a natural person who can be directly or
indirectly identified through his name, ID number, location data,
identification numbers, network identifiers, economic, cultural and social
identifiers.
Personal information will be in
your use of our products, services or websites, or information interaction with
us directly or indirectly occurred by our collection, such as application email
and create APP account, participate in our brand activities is you directly
provide us with information, and website use Cookie, such as technology is
indirectly recorded your personal information.
We may collect personal
information for the following purposes:
L. Create and manage your
account;
L. Conduct service registration
for you or your equipment;
L. Provide the service or
function you request;
L. To provide you with our
information subscription;
L. Provide After-sales repair
service for your equipment
l Provide online customer
service consultation, suggestions and complaints;
L Send important notifications
concerning security or upgrade services;
L Analyze access to service
data to improve our products and services;
L. Provide you with a good
experience of using the website or products;
l Check the error records you
submitted and troubleshoot the product fault;
L. Improve our loss-prevention
and anti-fraud programs;
L To observe and enforce
applicable legal requirements;
L. Other uses obtained with
your consent.
When we want to use your personal
information for other purposes not specified in this policy, or to use the
information for a different purpose than you previously agreed to, our products
or services will seek your consent in advance, such as through pop-ups, black
fonts, etc., and you will choose whether to agree to this change. You may
legally revoke such consent at any time, but this may result in the limitations
of your use of the product or service.
You are fully aware that, under
applicable laws, you are not required to collect and use personal information
if:
(1). Related to national
security and national defense security;
(2). Related to public safety,
public health and major public interests;
(3). Related to legal
procedures such as crime investigation, prosecution, trial and execution of
judgments;
(4). Those related to the
protection of the major interests of the subject of personal information or
other individuals (such as life);
(5). Required for legal news
reporting;
(6). Other circumstances as
prescribed by laws and regulations.
The personal information we
collect mainly includes the following categories:
①. Account
information
When you register a service
account related to DUOYI TOOL APP, you need to provide the mobile phone number
or Email for authentication, and you can also provide supplementary
information, such as profile picture, nickname, birthday, etc. When you use a third-party
(such as wechat, QQ) account to log in to the DUOYI TOOL APP business platform
(you can also choose to refuse to have access to our products or services in
this way), with the user's authorization, we will obtain your verification
information from the third-party server. Our servers will also keep the access
tokens granted by the third-party platforms and share them among the specific
services used by the users to avoid the users from repeatedly logging in to the
third-party servers.
②.facility
information
Before and during the service,
we will collect information related to your device, including the user's device
model, device name, device firmware version number, equipment time zone, mobile
phone model, system version, unique device identification code, network status,
application activity, abnormal information and IP address information, so as to
accurately match the service.
③.
Location information
Used to provide functions for
intelligent device automation, obtaining WLAN and Bluetooth lists when devices
are quickly connected, and discovering nearby devices; Simultaneously used for
automated geofencing and other functions in intelligent scenarios (limited to
iOS versions).
④.
After-sales information
When you need us to provide
after-sales service or when you feedback problems encountered in use, we will
collect your name, phone number, equipment information, fault description and
other necessary information to provide you with after-sales service, you can
provide us with information according to the required service items, such as
the need for after-sales mailing service, you need your mailing address and
recipient information.
⑤. Access
service information
We will also use the
information collection function of the product to record some of your behavior
information when you visit the relevant services of the DUOYITOOL APP,
including access time, search query terms, network identification information,
IP address, etc., and in order to provide accurate personalized services, if
permitted by law, We also obtain data about you from legitimate public and
commercial sources.
⑥. Other
information
We may collect information
related to your apartment type information, time or timing setting information,
switch setting information, binding information with other devices (mobile
phones), favorites, (needed to view the device) security password, user feedback,
error report and other functions.
Sensitive personal information
is a special kind of personal information, usually defined as any information
related to the following aspects: racial or ethnic origin, political views,
religious beliefs, philosophical beliefs, union membership, personal genetic
data, biometric data, health data, sexual life, sexual orientation, etc. In
some cases, personally sensitive information may also include criminal charges
or sentences, precise geographic location information, financial and bank
accounts, and unique identifiers including government-issued Social Security
numbers, driver's license and passport numbers.
For sensitive personal
information, if we collect or process it, for example, if you buy products from
us or order our services, we will collect the sensitive payment personal
information such as bank card number. In this case, we will process it in accordance
with the applicable law, such as seeking your consent in advance.
How do we use Cookie and similar technologies
Our website uses Cookies and
other similar technologies to distinguish you from other users of our website.
This helps us to provide you with a good experience when you browse the website
and allows us to improve our website.
Cookie Is a small letter and
number file that, when you agree, we store it in the memory or hard disk of
your computer or mobile device, which can then be used as a label to identify
the computer or mobile device.
The Cookie is usually
classified as "session" Cookie or "persistent" Cookie.
Session Cookie can help you to navigate the Web efficiently, tracking the
progress of your page to page so that you are not required to repeat
information during the current visit, such as you will not empty your shopping
cart when you switch pages. Session Cookie is stored in temporary memory and is
deleted when the Web browser closes. Persistence Cookie can store user
preferences, which are stored on your device and still work when you restart
the browser. For example, we use persistent Cookie to document your selected
language and country, font size, or other settings. This leaves you not to
reconfigure for the next visit to our site.
You can clear all the Cookie
saved on your computer or directly delete the Cookie stored on your device, but
if you do, you need to change the settings every time you visit our website.
Most browsers have the ability to block Cookie, and if you want to manage
Cookie through your browser, consult the browser developer or query from the
Internet. For more information about the Cookie, you can also view the
AboutCookies.org website.
In addition to Cookie, we also
use other similar technologies such as website beacons and pixel tags on the
website. For example, we activation link to your email. You can track this
click to help us understand your product and service preferences and improve
customer service. Website beacons are usually a transparent image embedded in a
website or email. With the pixel label in the email, we can know whether the
email is being opened. If you do not want your activity to be tracked in this
way, set your mailbox to reject it at any time, or log in to our relevant
service website to unsubscribe to the email service.
If your browser has the Do Not
Track function set, our service site will respect your choice.
Your use of our website means
that you agree to use Cookie, website beacons and pixel labels as described
above.
We will not use Cookie for
purposes other than as previously described.
How do we share, transfer, and publicly
disclose your personal information
We may sometimes share your
personal information with third parties (as defined below) to provide or
improve our products or services, including at your request. If you no longer
want us to share this information, please contact the official website customer
service.
[1]. If the business is
necessary, we may share your personal information between DUOYI TOOL APP and
its subsidiaries and distributor companies in order to provide you with timely
service;
[2]. Share information with our
affiliates or third-party service providers to serve you.
In order to engage in business
operations smoothly, To provide you with the full functionality of the products
and services, From time to time, we may disclose or share your personal
information to other DUOYITOOL APP affiliates (which involve communications,
social media, technology, or cloud business) or our third party service
providers (our mailing stores, delivery service providers, telecommunications
companies, data centers, data storage facilities, customer service providers,
advertising and promotion service providers, agents on behalf of DUOTITOOL APP)
[affiliates and / or other third parties]) (collectively, "Third Party
Service Providers"). Such third-party service providers may process your
personal information on behalf of DUOYITOOL APP or for one or more of the above
items. We guarantee to share the personal information necessary to serve you
only for legitimate, legal, necessary, specific and explicit purposes. We will
enter into contracts to ensure that third party service providers comply with
the applicable privacy laws in your jurisdiction. Third party service providers
may also have sub-processors.
In order to provide performance
measurement, analytics and other commercial services, we may also share
information (non-personal information) with third parties (such as advertisers
on our website) in aggregate form. We use the information we hold to help
advertisers and other partners assess the effectiveness and reach of their ads
and services, and understand the types of people who use their services and how
people interact with their websites, apps and services. We may also share with
them general trends in the use of our services, such as the number of customers
among specific groups of people who purchase certain products or engage in
certain transactions.
[3]. In merger, acquisition,
bankruptcy, liquidation, asset transfer or similar transactions, such as
involving personal information transfer, we will require new hold your personal
information company, organizations continue to be the requirements of the
privacy policy, commitment and security measures, for example, will not exceed
the above personal information use purpose, otherwise we will ask the company,
organization to your authorization consent.
[4]. We believe the disclosure
complies with any applicable law or responds to legal proceedings, we may also
provide information to law enforcement / government agencies:
As required by regulatory
requirements, legal procedures, litigation, and / or public agencies and
government departments, the DUOYITOOL APP may be necessary to disclose your
personal information. If we determine that disclosure is necessary or appropriate
for national security, law enforcement, or other matters of public importance,
we may also disclose information about you.
We may also disclose information
about you if we determine that it is reasonably necessary to enforce our terms
or protect our operations, rights, assets, or products, or protect users, or
for the following purposes (detecting, preventing and resolving fraud,
unauthorized use of the product, violation or other harmful or illegal
activities).(To avoid doubt, DUOYITOOL APP will collect, use or disclose your
personal information without your consent to the extent explicitly permitted by
local data protection laws and only in such circumstances.) This may include
providing information to public or government agencies; communicating
information with third-party partners about the reliability of your account to
prevent fraud, violations inside and outside our products.
In addition, we may share your
personal information with:
Our accountants, auditors,
lawyers or similar advisers, when we for professional advice; and investors and
other relevant third parties, in the event of actual or potential sales or
other corporate transactions with related entities to DUOYITOOL APP; and any
other third party, as authorized by you, to disclose and share specific
information.
For the companies, organizations
and individuals with whom we share our personal information, we will sign
strict data processing agreements requiring them to process their personal
information in accordance with our security standards, the requirements of this
policy and relevant confidentiality and security measures. If we share,
transfer or disclose personal information countries do not have the same
protection of personal information law, such as from the European economic zone
to the appropriate personal information protection law, we will be in
accordance with article 7 of this policy, to ensure the legitimacy of data
transfer and ensure the security of your personal information.
Access to and manage your personal
information
If you have submitted personal
information to us, please make sure the information is accurate and you are
obliged to update it promptly if your information changes, such as your email
address and cell phone number.
In addition, under the applicable
law, you may have the following rights:
[1]. Access to your personal
information held by us;
[2]. Update or correct any
inaccurate version of your personal information;
[3]. Reject our use of your
personal information;
[4]. Request that we restrict
or delete your personal information;
[5]. Ask us to transfer your
data.
When you claim the above rights,
we may require you to provide a written request and verify your identity, and
generally, we will not charge you anything, unless this request exceeds the
usual requirements. If you have any questions about accessing and managing your
personal information, you may contact us in accordance with section 9 of this
policy.
How do we protect and save your personal
information
DUOYITOOL APP Pay attention to
the security of personal data. We employ appropriate physical, administrative,
and technical safeguards to protect your personal data from unauthorized
access, disclosure, use, modification, damage, or loss. For example, we use
encryption to ensure data confidentiality, we use protection mechanisms to
prevent malicious attacks, we deploy access control mechanisms to ensure that
only authorized people have access to personal data, and we conduct security
and privacy training courses to enhance employee awareness of the importance of
protecting personal data. We will do our best to protect your personal data,
but please note that no security measures can be taken indefinitely.
We will retain your personal data
for the period necessary to achieve the purposes described in this Policy,
unless the retention period is required or permitted by law or is permitted by
law. Because the storage period of data may vary depending on different
scenarios and products and services, the criteria we use to determine the
retention period include: The time required to retain personal data for the
completion of the business purpose, including providing products and services,
maintaining corresponding transaction and business records, controlling and
improving the performance and quality of products and services, ensuring the
safety of systems, products and services, responding to possible user inquiries
or complaints, and locating problems; Whether the user agrees to a longer
retention period; Whether there are special requirements for data retention in
laws, contracts, etc. We will retain your registration information for as long
as your account is necessary to provide you with the services. You can also
choose to cancel your account, after you cancel the account, we will stop
providing products and services based on the account, and in the absence of
special legal requirements, delete your corresponding personal data.
How to protect children's personal
information
Personal information of children
requires special protection, and without the consent of the parent or guardian
of the child, the DUOYI TOOL APP will not intend to collect personal
information of the child. For child personal information collected with the
consent of parents or guardians, we will only use or disclose this data in
compliance with local legal requirements and with the express consent of the
parent or guardian. If DUOYI TOOL APP finds personal child information
collected without prior consent, we will remove the data as soon as possible.
How about your personal information is
transferred across borders
This Privacy Policy applies to
your use of XXXAPP products or services at Chinese mainland.
DUOYI TOOL APP Provide products
and services through distributors throughout the country, which means that your
personal information may be transferred to the company or individual where
DUOYI TOOL APP provides the products or services to you, or may receive access
from those jurisdictions. In such cases, we will ensure that your personal
information is adequately protected within the Chinese mainland.
How is that this policy is updated
DUOYI TOOL APP Reserves the right
to update or modify this policy from time to time. If our privacy policy
changes, we will publish the latest version of our privacy policy here. If we
make a major change to our privacy policy, we may also send you change notices
through different channels, for example, publishing a notice on our website or
a separate notice to you.
How to contact us
If you have any comments or
questions about this Privacy Policy, or if you have any questions about the
collection, use, or disclosure of your personal information, please contact our
Data Protection Officer at the following address, referring to the Privacy
Policy:
More than one company's
official website customer service http://www.sz-duoyi.com/
Address:
Room 301, Building 1, No.27, Mazhuang Industrial Street, Nancun Town, Panyu
District, Guangzhou City
Postcode: 511442
E-mail address: duoyimeter@126.com
Thank you for taking the time
to understand our privacy policy!